DELL UD22 USER MANUAL Pdf Download (2024)

DELL UD22 USER MANUAL Pdf Download (1)
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Table of Contents

  • Table of Contents

  • Chapter 1: Introduction
  • Chapter 2: Package Contents
  • Chapter 3: Hardware Requirements
  • Chapter 4: Identifying Parts and Features
  • Chapter 5: Important Information
  • Chapter 6: Quick Setup of Hardware
  • Chapter 7: Setup of External Monitors
    • Updating the Graphics Drivers for Your Computer

    • Configuring Your Monitors

    • Display Bandwidth

    • Display Resolution Table

  • Chapter 8: Technical Specifications
    • D O C K S T a T U S I N D I C a to

    • Docking Specifications

    • Smart and Adaptive Power Delivery

  • Chapter 9: Dell Universal Dock UD22 Firmware Update
  • Chapter 10: Frequently Asked Questions
  • Chapter 11: Troubleshooting the Dell Universal Dock UD22
    • Symptoms and Solutions

  • Chapter 12: Getting Help

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  • 1 Chapter 7: Setup of External Monitors
  • 2 Chapter 11: Troubleshooting the Dell Universal Dock Ud22
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Dell Universal Dock UD22

User Guide

Regulatory Model: K22A

Regulatory Type: K22A001

MAY 2022

Rev. A00

Table ofContents

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DELL UD22 USER MANUAL Pdf Download (2)

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Summary of Contents for Dell UD22

  • Page 1 Dell Universal Dock UD22 User Guide Regulatory Model: K22A Regulatory Type: K22A001 MAY 2022 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    D o c k S t a t u s I n d i c a to r............1 9 Docking Specifications................19 Smart and Adaptive Power Delivery..........21 Chapter 9: Dell Universal Dock UD22 Firmware Update...........22 Chapter 10: Frequently Asked Questions.............25 Chapter 11: Troubleshooting the Dell Universal Dock UD22........26...
  • Page 4: Chapter 1: Introduction

    Introduction The Dell Universal Dock UD22 is a device that links all your peripheral devices to your computer using a USB Type-C cable interface. Connecting the computer to the docking station allows you to access all peripherals (mouse, keyboard, stereo speakers, external hard drive, and large-screen displays) without having to plug each one into the computer.
  • Page 5: Chapter 2: Package Contents

    Package Contents Your docking station ships with the components shown below: Table 1. Package contents Contents Specifications 1. Dell Universal Dock UD22 with USB Type-C cable 2. Dell 130W AC power adapter 3. Power cord Quick Start Guide (QSG) Package Contents 5...
  • Page 6 Table 1. Package contents (continued) Contents Specifications Safety, Environmental, and Regulatory Information Package Contents 6...
  • Page 7: Chapter 3: Hardware Requirements

    Hardware Requirements Before using the Dell Universal Dock UD22, ensure that your system has a USB Type-C with DisplayPort Alt Mode that is designed to support the docking station. Hardware Requirements 7...
  • Page 8: Chapter 4: Identifying Parts And Features

    Identifying Parts and Features Figure 1. Top view 1. USB Type-C cable (connects to your computer's USB Type-C port) Identifying Parts and Features 8...
  • Page 9 Figure 2. Front view USB 3.2 Gen 2 (10Gbps) port USB 3.2 Gen 2 (10Gbps) port with PowerShare USB 3.2 Gen 2 Type-C (10Gbps) port with PowerShare Figure 3. Right view Kensington nano lock slot Kensington security-cable slot Identifying Parts and Features 9...
  • Page 10 Figure 4. Back view Power connector HDMI 2.0 port Two DisplayPort++ 1.2 ports RJ45 Ethernet port (1000/100/10 Mbps) Two USB 3.2 Gen2 (10Gbps) ports USB 3.2 Gen 2 Type-C port with DisplayPort 1.4 Alt Mode Identifying Parts and Features 10...
  • Page 11 Figure 5. Bottom view Service tag label Two VESA mount slots Identifying Parts and Features 11...
  • Page 12: Chapter 5: Important Information

    Updating the Dell USB-C Universal Dock - UD22 Driver Set To ensure that the Dock functions correctly, it is highly recommended to install the latest firmware available for the UD22. All available drivers can be found on www.dell.com/support. Important Information 12...
  • Page 13: Chapter 6: Quick Setup Of Hardware

    Quick Setup of Hardware Steps 1. Update your system's BIOS, graphics and drivers from www.dell.com/support/drivers. Quick Setup of Hardware 13...
  • Page 14 2. Connect the AC power adapter to a power outlet. Then, connect the AC adapter to the 7.4 mm DC-in power input on the Dell Universal Dock UD22. Figure 6. Connecting the AC power adapter 3. Connect the USB Type-C cable to the computer/laptop. Update the Dell Universal Dock UD22 firmware and driver from www.dell.com/support/drivers. Quick Setup of Hardware 14...
  • Page 15 Figure 7. Connecting the USB Type-C cable 4. Connect multiple displays to the docking station, as needed. Figure 8. Connecting the multiple displays Quick Setup of Hardware 15...
  • Page 16: Chapter 7: Setup Of External Monitors

    Updating the Graphics Drivers for Your Computer The Microsoft Windows operating systems include the VGA graphics drivers only. Therefore, for optimum graphics performance, it is recommended that Dell graphics drivers applicable for your computer be installed from dell.com/support under the “Video”...
  • Page 17: Display Bandwidth

    Under the Multiplay displays section, modify display configuration as needed. Display Bandwidth • DisplayPort High Bit Rate 2 (HBR2) is DP 1.2 (5.4 Gbps maximum link rate per lane). With DP overhead and UD22 MST display bandwidth, the effective data rate is 4.25Gbps per lane.
  • Page 18 ● QHD (2560 x 1440) @60Hz x2 above) ● User manual setting Table 4. Dell Universal Dock UD22 display resolution and refresh rate table (When UD22 dock driver is NOT installed in computer or under computer BIOS environment) Computer and Dell Universal Dock UD22 USB Type-C Specification and Dell Universal Dock UD22 Max.
  • Page 19: Chapter 8: Technical Specifications

    Table 5. Power adapter LED indicator State LED Behavior Power Adapter is plugged into wall socket Solid White Dock Status Indicator Table 6. Dell universal dock UD22 LED indicators State LED Behavior Dock is receiving power from power adapter (without Solid Amber computer connection)
  • Page 20 Support Wake On LAN from S3 (sleep mode) and S0iX (modern standby) sleep state with select Dell systems. See platform setup guide for more details. ● Support MAC Address Pass-Through with select Dell systems. See platform setup guide for more details. NOTE:...
  • Page 21: Smart And Adaptive Power Delivery

    Smart and Adaptive Power Delivery Dell Universal Dock UD22’s maximum power delivery to your computer is 96 W (4.8 A @ 20 V). The dock detects the USB ports connected and the power consumption of the dock itself to dynamically delivery power to your computer for power balancing.
  • Page 22: Chapter 9: Dell Universal Dock Ud22 Firmware Update

    Dell Universal Dock UD22 Firmware Update Utility only supports system with Microsoft Windows operating system. Information that is provided is for Microsoft Windows users running the executable tool. Download the Dell Universal Dock UD22 firmware update utility from www.dell.com/support. Connect the dock to the system and start the tool in administrative mode.
  • Page 23 3. The following Graphical User Interface (GUI) snapshot shows a scenario when application is run with a dock connected to the system. a) All firmware version in your Dell Universal Dock UD22 is up-to-date. You can click Exit button to close the FW Update Utility directly.
  • Page 24 Dell Universal Dock UD22 and firmware upgrade is successful. Click Exit button to close the application. 7. The following Graphical User Interface (GUI) is displayed when the utility is unable to update the latest firmware on your Dell Universal Dock UD22. Click Upgrade button to try again.
  • Page 25: Chapter 10: Frequently Asked Questions

    ● Your Dell dock is designed to operate on AC power only and it does not support system power source back (powered by system USB Type-C port). A power loss event will make all devices on the dock fail to work. Even when you restore the AC power, the dock may still not function properly because the dock still needs to negotiate proper power contract with the system's USB Type-C port and establish a system EC-to-dock EC connection.
  • Page 26: Chapter 11: Troubleshooting The Dell Universal Dock Ud22

    ● Disconnect and reconnect the monitor/s from the docking station. ● First power off the docking station by disconnecting the USB Type-C cable and then removing the power adapter from the dock. Troubleshooting the Dell Universal Dock UD22 26...
  • Page 27 Dell Dock supports HDCP up to HDCP 2.2. content is not displayed on the attached monitor. 1 . Dell Universal Dock UD22 only supports HDCP on Intel CPU computer with Microsoft Windows operating system. 2. Dell Universal Dock UD22 supports HDCP 2.2/1.1 input but HDCP 1.1 output on Intel CPU computer with Microsoft...
  • Page 28 Information page of the Dell BIOS Setup when the USB Type-C its own adapter (130 W). ● cable is connected. Ensure the LED of your Dell Universal Dock UD22 is Solid White. ● Disconnect and re-connect the USB Type-C cable to your system.
  • Page 29: Chapter 12: Getting Help

    About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps 1.
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